Tag Archives: zaakpay

No Zaakpay, Burma or Rogues – but some Contemporary Rugs

By Mike | Published: 13 August 2012

We recently wrote about some exciting enhancements to our website payment gateway. Well after a week of development and test payments we were ready to go live, when back came HDFC Bank to reject our application. Apparently most of our products fall into their “Non Target Profile”. This from the same bank that have provided all our business banking since we started, all our personal banking, our credit card facilities, and offered us an overdraft for financing. This despite us being an existing e-commerce operation with a history of sales that are going through one of HDFC’s competitors currently, and for which we wanted to give them the business! Unfortunately Zaakpay weren’t able to provide us a contact at HDFC to discuss this with, so short of escalating it to HDFC senior management ourselves it seems this…

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Zaakpay, Angels (the investor kind) and Rogues!

By Nisha | Published: 4 July 2012

We have been busy! Remember the vendor induced shingles… well they (the vendors!) are being replaced on a war footing! These were not artisans but service providers who are just not up to the mark and consume vast amounts of our management time. First on the list is our payment gateway. We went with the biggest but have found them to have a shockingly poor interface and unresponsive to feedback. Our international clients have confirmed that they find the design (which we can’t change) confusing. Well they won’t anymore. The new payment gateway, Zaakpay, is much easier to navigate and should be live in a few days. Started by a young lady who clearly saw the opportunity to do it better and different. Kudos to her. Also we have just partnered with another young company, …

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